“With great power, comes great responsibility.” Wise words from Uncle Ben to Spider-Man. But funny enough, it's quite suitable for being a successful Care Manager. They are responsible for all aspects of the day-to-day running of residential care homes. From budgeting to ensuring National Care Standards are met. You need a bit of everything.
Care Managers can choose to specialise in working with individuals with learning difficulties, in elderly care, nursing homes, supported housing or hospice care. Depending on which setting they decide to work in, additional responsibilities may be needed. But generally as a Care Manager, you could be doing the following:
- General day-to-day management and administration of the home
- Organising and delivering tailored care to support residents’ needs and their health
- Planning interesting activities and day trips for residents
- Recruiting, supervising and training staff, to deliver care plans to a high standard
- Establishing and maintaining relationships with local community organisations and anyone in relation to the care home and its residents
- Keeping track of expenses and money coming in to adhere to budgets
- Ensuring quality standards and health and safety compliance are met
Key Skills & Characteristics
A Care Manager should:
- Have a genuine interest and passion for caring for others
- Have excellent communication and interpersonal skills with a range of people
- Possess good observational skills, with the ability to lead and be decisive
- Be organised in planning, management and administrative duties
- Show resilience, whilst remaining calm under pressure in occurrences of unexpected events
The key in becoming a Care Manager is gaining the necessary experience through work and education.
Although there is no pre-requisite to have completed a specific degree, it will be beneficial if you complete a degree in Social Work or Nursing. Not only will it show your interest to care for others, but you will learn useful theories, which can be applied to your day-to-day work. Some even complete further studies in specialisms such as dementia, to broaden their knowledge and expertise. Obtaining management qualifications can also be attractive for employers.
It is recommended for Care Managers to acquire the Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services. At the same time, you’ll have to be registered with the Care Quality Commission (CQC) within six months of becoming a Care Manager. So starting a bit earlier will put you ahead of the competition!
In terms of work, you may be expected to have at least two years of management experience under your belt. Experience that relates to the key duties, skills and characteristics is essential.
Senior Care Worker
Advice From Our Experts
- Rewarding – It’s very pleasing to make a positive impact in someone’s life
- Relationships – You get to meet a lot of people and build great friendships
- Activities – Getting involved with the activities is one of the most enjoyable experiences as a Care Manager
- Difficult Families – It can be frustrating having to deal with family’s unrealistic expectations
- Residents Leaving – It’s sad seeing an individual leave, that you’ve built a great rapport with
- High Pressure – You are put responsible for people’s health and well-being, so making a mistake can be disastrous